This document details the overarching system used by Y Christchurch to ensure safety of staff, volunteers, contractors, clients and members of the public that work at, visit or are otherwise involved with Y Christchurch.
Y Christchurch is committed to:
• The ongoing dedication to an incident and accident free workplace, including no harm to people, no damage to equipment, the environment or property
• Complying with all relevant legislation, regulations, codes of practice and industry standards including the Health and Safety at Work Act 2015 and related regulations including the Adventure Activities Regulations 2016
• Achieving and maintaining the Adventure Activities audit standard
• A culture of open reporting of all hazards, risks, accidents, incidents and near misses
• Supporting continuous professional development of staff
• Conducting regular audits of safety policies, procedures and practices
• Monitoring industry activity to ensure best safety practices are incorporated into the organisation
• Requiring all staff to have the duty to maintain a safe work environment through adherence to approved policies and procedures
• Providing the necessary resources to support this policy
Areas Covered in this Policy
The main areas or points detailed in this document are:
• Overview of the Safety Management System
• Flowchart of risk management
• Flowchart of staff selection, induction, training and competency
• Flowchart of responding to incidents and emergencies
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This document covers the processes used in reporting and investigating incidents, accidents and near misses.
Y Christchurch will take all reasonably practicable steps to ensure that all incidents, injuries, illnesses and near miss events are accurately reported, recorded and learnt from.
Areas Covered in this Policy
The main procedures detailed in this document are:
• Notification of incidents
• Recording of incidents
• Investigation of incidents
• Analysis of Incidents
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This document details the ways in which Y Christchurch manages risks and hazards.
Y Christchurch will take all reasonably practicable steps to manage any and all hazards, and the risks associated with them, with the intent of reducing the probability of harm to all staff, contractors, clients and visitors.
Areas Covered in this Policy
The main areas or points detailed in this document are:
• Applying risk management as part of health and safety
• An overview of the risk management process and flowchart
• Overview of risk registers
• A detailed look at the risk management process
• Risk management responsibility
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Risk Register
This policy provides a mandate for emergency management activities within Y Christchurch.
All Christchurch Y sites will implement preventive measures whenever possible to minimize operational disruptions and to recover as rapidly as possible when an incident occurs, with the wellbeing of people taking precedence over financial considerations.
Areas Covered in this Policy
The main areas or points detailed in this document are:
• Emergency management overview
• Disaster management overview
• Emergency management in the short term following a disaster
• The disaster recovery phase
• Business recovery phase
• Guidelines for specific events (eg earthquake, fire etc)
• Building evacuation procedure post-earthquake
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This document details the systems used by Y Christchurch to ensure buildings, plant, structures, clothing and equipment that is used by staff, volunteers, contractors, clients and members of the public is safe for use.
Y Christchurch is committed to ensuring all buildings, plant, structures, clothing and equipment that is used by staff, volunteers, other workers, clients and members of the public is maintained to the highest safety standard.
Areas Covered in this Policy
The main areas or points detailed in this document are:
• Buildings, plants and structures (including: building warrant of fitness; evacuation and emergency procedures; asbestos considerations; hazardous substance storage; inspection and maintenance; and staff training
• Equipment (including: selection and procurement; use, inspection and maintenance; retirement; staff and client equipment; Staff training; and recording keeping.
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This document details the policy and procedure for dealing with overlapping duties in regards to health and safety at Y Christchurch.
Y Christchurch will consult, co-operate with, and co-ordinate activities with goods and service providers, hirers, clients, independent contractors, visitors and other duty holders to ensure that all those that work at, or visit Y Christchurch will be healthy and safe.
Areas Covered in this Policy
The main areas or points detailed in this document are:
• Clients
• Goods and service providers
• Independent contractors
• Hirers
• Visitors
• Consultation, co-operation and co-ordination processes
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This document details policy and procedures used by Y Christchurch to ensure sufficient training and competency of all staff and that they are engaged in health and safety matters.
Y Christchurch will provide induction and training for all staff, ensure staff are competent for the activities and work tasks that they undertake, and provide mechanisms to allow effective staff engagement in health and safety processes.
Areas Covered in this Policy
The main areas or points detailed in this document are:
• Safety culture
• Staff selection
• Staff induction
• Staff training
• Staff and worker competence
• Health and Safety representatives
• Health and Safety committee
• Resolution of work health and safety issues
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This policy outlines the procedures for motor vehicles used by Y Christchurch.
Y Christchurch will ensure that drivers and passengers of Y vehicles will remain safe and healthy by adhering to best practise in terms of driving, purchasing and maintenance of vehicles, as well as assessing and controlling the risks surrounding vehicle use and responding appropriately to driver infringements.
Areas Covered in this Policy
The main areas or points detailed in this document are:
• Driver selection, training and assessment
• Driver responsibilities
• Fuel
• Alternative transport
• Vehicle recharge
• Maintenance, documentation, sales and purchases
• Risk management
• Argus tracking data and driver safety
• Breakdowns
• Accidents
• Loss
• Use of private staff vehicles
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This document details policy and procedures used by Y Christchurch to minimise the negative impacts of drugs and alcohol within the workplace.
Y Christchurch is committed to:
• Promoting workers wellbeing, health and safety
• Creating a work environment where workers feel safe
• Minimising alcohol and other drug related harm to individuals, property and the reputation of YMCA Christchurch
• Encouraging moderation and a responsible attitude toward the consumption of alcohol
• Meeting legal and compliance responsibilities across all YMCA Christchurch related activities
The main areas or points detailed in this document are:
• Risk level
• Safety-sensitive roles
• Education and training
• Pre-employment testing
• Post-accident/incident testing
• Reasonable cause testing
• Prescription medicine
• Supplying or possession of drugs
• Managing drug and alcohol with participants, visitors and contractors
• Privacy
• Employee or work events involving alcohol
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This document details the lockdown procedure used by Y Christchurch.
The main areas or points detailed in this document are:
• Situations requiring a lockdown
• The lockdown procedure (including: decision to implement a lockdown; communicating a lockdown; types of lockdown; ‘active threat’ lockdown steps; ending a lockdown)
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This document details policy and procedures used by Y Christchurch to help safeguard children, young people and vulnerable adults that come into contact with the organisation.
Y Christchurch is committed to creating and maintaining an environment that promotes a culture that is safe, where the well-being and best interests of the child, young person or vulnerable adult are the first and paramount consideration.
Y Christchurch is committed to:
• The well-being and best interests of the child, young person or vulnerable adult
• The public interest (which includes public safety)
• The interests of any victim
• The accountability of the child or young person for their behaviour
The main areas or points detailed in this document are:
• Behavioural management
• Safety checking
• Training staff and induction
• Designated person for child protection
• Child safe practices
• Identification of and response to suspicions of child abuse or neglect
• Identification of and response to suspicions of abuse or neglect of a young person or vulnerable adult
• Allegations of abuse against a Y Christchurch staff member
• Responding to the media
• Confidentiality and information sharing
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This document guides workplace behaviour, ensuring human resource matters can be handled consistently and equitably.
The Y Personnel Policies and Procedures Manual (PPPM) covers all paid staff, including full-time, part-time, casual and fixed contract staff. They also cover students on placement. Volunteers are covered by these policies to the extent outlined in 9 Volunteers.
The purpose of the PPPM is to inform and guide workplace behaviour, ensuring human resource matters can be handled consistently and equitably. They do not cover Health and Safety matters.
The main areas or points detailed in this document are:
• General policies
• Recruitment, selection and induction
• Performance management, training and development
• Holidays and leave
• Renumeration
• Performance and workplace problems
• Termination of employment
• Staff health and wellbeing
• Volunteers
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This document details the policy and procedure for dealing with feedback and complaints received by Y Christchurch
Y Christchurch values any feedback received and will address all complaints raised in a prompt and fair manner with the aim of achieving a mutually satisfactory conclusion and, where appropriate, take action to ensure the situation does not arise again.
When feedback or complaints are received, Y Christchurch aims to:
• Keep an open mind and take a fresh look at the issues raised
• Understand the reasons why a customer or visitor has lodged a complaint and address those reasons
• Acknowledge any mistakes and put them right if possible
• Escalate complaints to the correct people as necessary
• Capture complaints data and use data to identify problems and trends
• Operate within legal boundaries and business policies
The main areas or points detailed in this document are:
• Receiving feedback
• Processing feedback
• Analysis of feedback
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This document details how Y Christchurch CCTV systems are managed in such a way that: Safety and security are enhanced; the privacy rights of the Y Christchurch community; and the public are respected and applicable laws and policies are complied with.
In this policy, a safe and secure environment involves:
• The protection of individuals (including, but not limited to staff, customers, contractors and visitors).
• The protection of Y Christchurch owned and/or operated property, buildings and critical infrastructure.
• The deterrence and investigation of criminal behaviour.
• The investigation of a health and safety situation and/or staff incidents.
Note: CCTV monitoring and access to CCTV recordings governed by this policy is permitted solely for the purpose of enhancing safety and security. This policy does not authorise use, interception, duplication, transmission or other diversion of video and CCTV technologies for any other purposes.
Areas Covered in this Policy
The main areas or points detailed in this document are:
• Protocol for the use and operation of monitoring systems
• Installation and configuration of monitoring systems
• Temporary or covert camera installation
• Records retention
• Use of recorded material
• Privacy
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This policy describes how the Y Christchurch collects, uses, and shares personal information, and explains rights and obligations in relation to those activities including compliance with the Privacy Act 2020.
In this policy, a safe and secure environment involves:
• The protection of individuals (including, but not limited to staff, customers, contractors and visitors).
• The protection of Y Christchurch owned and/or operated property, buildings and critical infrastructure.
• The deterrence and investigation of criminal behaviour.
• The investigation of a health and safety situation and/or staff incidents.
Areas Covered in this Policy
The main areas or points detailed in this document are:
• Protocol for the use and operation of monitoring systems
• Installation and configuration of monitoring systems
• Temporary or covert camera installation
• Records retention
• Use of recorded material
• Privacy
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